About SYSGOT

One partner for the whole estate.

We took on the parts other vendors leave to someone else.

10th of Ramadan · Egypt

Businesses served: 143+
Service lines: 8
Vendor partnerships: 120+
Support coverage: 24/7

Why we exist

The gaps between vendors are where outages live

A mid-sized Egyptian company typically runs four technology suppliers: one for the ERP, one for the network, one for the cameras, one for the laptops. Each is competent inside their own box.

Then the stock figures stop reconciling, or the warehouse scanners lose signal, or the backup turns out never to have been restorable — and every supplier can prove the fault is not theirs. They are usually all telling the truth. The failure is in the seams, and nobody owns a seam.

SYSGOT was built to own all four boxes so there is nothing between them. We write the software, implement the ERP, design the network, harden the security and supply the equipment. When something breaks, there is one number, and nobody to blame but us.

That is a harder business to run than a single specialism. It is also the only arrangement where the customer stops being the integrator.

What we are not

We are not the cheapest supplier of any single line, and we are not a body-shop that will supply eight developers with no view on what they should build. If you need a specialist penetration test against a certified methodology, or a niche platform we do not run, we will say so and point you at someone who does.

How we work

Six commitments we are willing to be held to

Each one costs us something. That is why it is worth printing.

Look before quoting
No priced proposal until we have seen the systems and talked to the people using them. A quote built on assumptions is a quote that changes later.
Recommend the smaller thing
Integration before replacement. Standard configuration before customisation. A repair quoted before a replacement. It costs us the bigger invoice and it is why customers renew.
Hand over everything
Source code, diagrams, configuration backups, credentials, runbooks. Another firm could take over next year. We want the next job because we earned it, not because you are stuck.
Measure, do not assert
Recovery times we rehearsed. Coverage verified in the aisle. Cost per page at your volume. If a claim cannot be measured we do not make it.
Deliver bad news early
A risk surfaces at the review where we first see it, not at the deadline. On fixed-price work, a slip in agreed scope is our cost.
Same people, start to finish
The engineers who scoped it build it and support it. There is no handover to an account manager who was not in the room.

Delivery

Four stages, every engagement

01
Discover
Half a day to a week
- Current-state map of systems and traffic
- Ranked list of what is costing you time or money
- A go / no-go recommendation, in writing
02
Design
A day to two weeks
- Solution architecture and integration plan
- Bill of materials with lead times
- Fixed-scope statement of work
03
Build & deploy
A day to sixteen weeks
- Working increments on anything that takes more than a fortnight
- Staged cutover with a tested rollback
- Handover documentation as it is built, not after
04
Run & improve
Ongoing
- Monitored uptime with agreed response times
- Quarterly review against the original goals
- Capacity and security roadmap, refreshed each quarter

Wide ranges, because the same four stages cover a mail setup and a full ERP. Each service page has its own numbers.

Standards we work to

Ask us about certification in writing before you rely on it in a contract.

ISO 9001Quality managementDocumented delivery process, from scoping through handover.
ISO 27001Information security managementAccess control, data handling and incident response practices.
GDPRData protection by designApplied to every system we build that touches personal data.