Software. Network.
Hardware. One team.

With a visit, not a proposal. We sit with the people who use the system, walk the site and read the network. An hour is enough for a mail setup; a plant takes closer to a week. You get a map of what you have, a ranked list of what is costing you, and our recommendation, even when it is "do nothing yet". Discovery is paid, and the fee comes off the project if you go ahead.

Fixed price on anything we have designed ourselves, because by then we know what we are building. Time-and-materials only for open-ended work like ongoing support or R&D, where a fixed number would just be padding. The statement of work says which model applies to which line.

You do. Source code, database schemas, credentials and documentation are yours on final payment and are handed over in a repository you control. We do not hold customers hostage through access.

Sales, purchase, inventory and accounting for one company usually takes 8 to 14 weeks from kickoff to go-live. Manufacturing, several companies or heavy customisation push it to 4 to 6 months. The software is rarely what holds it up. Your master data is, so we start cleaning it in week one.

No. We schedule changes around you, usually on weekends or at night, and every cutover has a tested rollback before we touch anything. If a step needs downtime, you get the window and how long it will take, in writing, beforehand.